1. Information We Collect
We collect information you provide directly when creating an account, including your name, email address, business name, and phone number. We also collect transaction data, inventory records, and usage analytics to operate and improve the Service.
2. How We Use Your Information
- To provide, maintain, and improve QuickPOS services.
- To process transactions and generate sales reports.
- To send service-related notifications, including daily sales reports via WhatsApp if opted in.
- To respond to support requests and communicate updates.
- To detect and prevent fraud, abuse, or security incidents.
3. Data Storage & Security
Your data is stored on secure, encrypted cloud infrastructure. We implement industry-standard security measures including encryption in transit and at rest, role-based access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist in operating the platform (e.g., cloud hosting, analytics), subject to strict confidentiality agreements. We may also disclose information when required by law or to protect our rights.
5. Cookies & Analytics
We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how users interact with the Service. You can disable non-essential cookies through your browser settings, though some features may not function properly.
6. Your Rights
- Access, correct, or delete your personal data at any time.
- Export all your business data in standard formats.
- Opt out of marketing communications and daily report notifications.
- Request a copy of all data we hold about you.
- Withdraw consent for data processing where applicable.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.
8. Children's Privacy
QuickPOS is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated through the Service or via email. Your continued use of QuickPOS after changes take effect constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related inquiries, reach out via WhatsApp or visit ravenhive.co.
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